The Wander Crew
Privacy Statement

Privacy Statement

Privacy Policy
Effective Date: April 1, 2026

The Wander Crew (“we”, “our”, “us”) is operated by Michael Cudjoe in Canada.

Your privacy matters to us. This policy explains what we collect, why we collect it, how we handle it, and how you can control your information.

  1. What We Collect

We only collect information you choose to provide.

This may include:

Basic Information

  • name
  • email address
  • account details
  • profile details

Travel Information

  • trips, destinations, dates, and notes
  • flights, accommodations, activities, budgets, and expenses
  • traveller profiles
  • travel planning preferences
  • photos, captions, memories, or trip journal entries you choose to add

Optional Sensitive Information

  • emergency contacts
  • medical details
  • allergies or medications
  • insurance details
  • passport or ID information

You are not required to provide sensitive information to use the core planning features of the app. Sensitive information is optional and is intended to help you organize important travel and emergency information in one place.

  1. Why We Collect It

We use your information to:

  • run and improve the app
  • help you plan and organize travel
  • store important travel and emergency information for your use
  • support account access, subscriptions, and app features
  • help you create trip summaries, memories, and travel records
  1. Where Your Data Lives

Your data is stored using trusted service providers, including Supabase and hosting platforms.

Some data may also be stored locally in your browser or device to support offline backup, faster loading, or smoother app use.

We take reasonable steps to protect your data, but no system is 100% secure.

  1. Your Device Matters

Some information is accessible from your device within the app.

You are responsible for:

  • keeping your device secure
  • using a secure password or device lock
  • controlling who has access to your device
  • signing out if using a shared device

Features like “tap to reveal” are designed to reduce accidental exposure. They are for convenience and privacy, not a guarantee of security.

  1. Who We Share With

We do not sell your data.

We only share information with:

  • service providers who help us run the app, website, hosting, storage, payments, or analytics
  • payment processors such as Stripe
  • legal or regulatory authorities when required by law

We do not share your private trip notes, traveller details, passport information, medical information, or emergency contacts with other users unless you choose to share information yourself.

  1. Payments

Payments are handled by Stripe, through Pathway IT.

We do not store your full payment card details.

Stripe may collect and process payment information according to its own privacy policy and legal obligations.

  1. Photos, Memories, Journals, and Community Sharing

Photos, captions, memories, and journal entries are private by default unless the app clearly gives you an option to share them.

If you choose to share content with The Wander Crew community or allow us to use submitted content, we may use that shared content for community features, app examples, social posts, videos, or promotional material.

Private journal entries and private trip notes are not used for public content unless you intentionally share or submit them.

  1. Anonymous and Aggregated Data

We may use anonymized or aggregated data to:

  • improve features
  • understand how the app is used
  • build community insights
  • show general travel trends or destination statistics

This data is designed not to identify you personally.

  1. Your Control

You can request to:

  • see your data
  • correct your data
  • delete your data
  • delete a trip and its related traveller details
  • ask questions about how your information is used

To make a privacy request, email:

contact@thewandercrew.org

  1. Deleting Trips and Accounts

When you delete a trip in the app, we aim to delete that trip and related trip-specific traveller details from our active systems.

If you request account deletion, we will delete or anonymize your personal account, profile, and trip data within a reasonable period, unless we are required to keep certain information for legal, tax, payment, fraud prevention, or security reasons.

Some limited information may remain in backups or logs for a short period until those systems are overwritten or deleted.

  1. How Long We Keep Data

We keep your data only as long as needed to provide the service, maintain your account, meet legal obligations, resolve disputes, prevent abuse, or improve the app.

Our general retention approach is:

  • Active accounts: data is kept while your account is active.
  • Deleted trips: trip data and related trip-specific traveller details are deleted from active systems when the trip is deleted.
  • Deleted accounts: personal and trip data is deleted or anonymized within a reasonable period, usually within 30 days of a verified deletion request, unless retention is legally required.
  • Lapsed subscriptions or expired trials: data may be retained for a limited period so you can reactivate your account or retrieve your information. After that, data may be deleted or anonymized.
  • Backups and logs: may be retained for a limited period for security, reliability, and operational purposes.
  1. Children

The app is not intended for children under 13 without parental involvement.

Parents or guardians are responsible for any child or dependent traveller information they choose to enter.

  1. Updates

We may update this policy from time to time.

If we make significant changes, we will update the effective date and may provide notice through the website, app, or email where appropriate.

Continued use of The Wander Crew means you accept the updated policy.

  1. Contact

For any privacy questions or requests:

contact@thewandercrew.org

By using The Wander Crew, you agree to this Privacy Policy.